INTRODUCTION
- The Conducive Public Sector Ecosystem (EKSA) is a rebranding of the implementation of the 5S Practices to fulfil the needs of the public sector.
- The implementation of EKSA has the same goal of systematically and practically creating a quality work environment.
- An effective EKSA can improve service quality, save costs and simplify work processes.
- The EKSA is able to further strengthen the Quality Management System based on the MS ISO 9001 Standards, in meeting the requirements of the Resource Management clause relating to work environment.
- An efficient, effective and consistent EKSA will add value to the overall corporate image of the Department/Agency.
IMPLEMENTATION
5S is taken from the original term in Japanese Language, in which, if translated to Bahasa Melayu and English will bear meaning as such:
| JAPANESE | ENGLISH | BAHASA MELAYU | EXAMPLE |
|---|---|---|---|
| Seiri | Sort | Sisih | To sort the inactive, old files and the new and active ones |
| Seiton | Set in order | Susun | Documents/Materials/Stationary must be ‘set in order’ for easy access/usage. |
| Seiso | Shine | Sapu | To ‘shine’ or clean office premises and individual work areas/room/booth |
| Seiketsu | Standardise | Seragam | To standardise the order of files, work desk, meeting room and stationaries. |
| Shitsuke | Sustain | Sentiasa Amal | Always sustain the Sort, Set in order, shine and Standardise practices. |
Basis and Objective
MBS is committed in upholding high-performance organizational culture by preparing conducive work environment and positive work culture.
9 objectives in the MBS EKSA :
- TO OFFER quality workplace (clean, organized and neat)
- TO INCREASE efficiency and effectiveness in organizational management.
- TO IDENTIFY, lessen and eliminate wastage.
- TO ELEVATE the image of the public sector.
- TO DEVELOP creative ideas among agency members.
- TO INCREASE the esprit de corp spirit.
- TO INCREASE the discipline level of department members.
- TO INCREASE service delivery quality
- TO ENSURE clear work standards.
