- To Increase efficiency/ quality of Development and Human Resource Management;
- Efficient, Effective and Accountability in Finance Management;
- Increase in Civic Education among MBS Clients;
- Increase Co-operation with Government Agencies, Private Sectors, Non-Government Organizations (NGO) and Professional Bodies; and
- Increment in all aspects of infrastructure and Public Amenities in Seremban.
We strive to deliver quality services in improving the well-being of all residents via quality management system and continuous improvements to fulfil client’s total satisfaction.
ORGANISATION MEMBER’S ROLE IN IMPLEMENTING MS ISO 9001:2015
- Understand the basic requirements for the execution of the Quality Management System of MBS.
- Understanding Quality Manual, Quality Procedure, Work Order and other supporting documents that needs to be prepared.
- To execute tasks according to the documented Work Order in order to continually increase work quality.
- Offering Efficient, Effective and of Quality in our services to the clients to ensure quality objectives being fully realised.
- Providing suggestions for improvements to increase quality of delivery.